Adler, Ronald B.  1946- <br/><br/>
Communicating at work :  principles and practices for business and the professions / 
Ronald B. Adler, Jeanne Marquardt Elmhorst. 
 - 9th ed. 
 - Boston, MA :  McGraw Hill,  c2008. 
 - xxii, 578 p. :  ill. (some col.) ;  26 cm. 
<br/><br/>Includes bibliographical references (p. 540-559) and index. 
<br/><br/>Basics of business and professional communication: Communicating at work; Communication, culture, and work -- Personal skills: Listening; Verbal and nonverbal messages; Interpersonal skills -- Interviewing: Principles of interviewing; Types of interviews -- Working in groups: Working in teams; Effective meetings -- Making effective presentations: Developing and organizing the presentation; Verbal and visual support in presentations; Delivering the presentation; Informative, group, and special-occasion presentations; Persuasive presentations -- Appendix: Business writing -- Glossary -- Notes. 
<br/><br/><label>ISBN: </label>9780073511887 (pbk. : alk. paper) 0073511889 (pbk. : alk. paper) 0071265759 (pbk.) 9780071265751 (pbk.) 0071101829 (ie) 9780071101820 (ie) 
<br/><br/><label>LCCN: </label>2006046728 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>HF5718  / .A33 2008 
<br/><br/><label>Dewey Class. No.: </label>658.4/5