Brounstein, Marty. <br/><br/>
Communicating effectively for dummies / 
by Marty Brounstein. 
 - New York, NY :  Hungry Minds,  c2001. 
 - xxiv, 356 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Communicating successfully -- Tuning in to the power of active listening -- Speaking assertively -- Win-win conflict resolution -- Tackling communication challenges -- The part of tens. 
<br/><br/> Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews. 
<br/><br/><label>ISBN: </label>0764553194 (pbk. : alk. paper) 9780764553196 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>00111140 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>BF637.C45  / B77 2001 
<br/><br/><label>Dewey Class. No.: </label>153.6