Developing and measuring training the six sigma way : a business approach to training and development /
Developing and measuring training the 6 sigma way 6 sigma way
Kaliym A. Islam ; foreword by Edward A. Trolley.
- San Francisco : Pfeiffer, c2006.
- xxvii, 221 p. : ill. ; 24 cm.
"An Essential knowledge resource"--P. [4] of cover.
Includes bibliographical references (p. 213-214) and index.
Foreword / Edward A. Trolley -- Preface -- Acknowledgments -- Introduction -- Part 1. The background. 1. Why ISD has difficulty addressing business issues -- 2. What is Six Sigma? -- 3. Reasons for a Six Sigma methodology -- Part 2. DMADDI. 4. A DMADDI overview -- 5. Define : what are the business requirements? -- 6. Measure : what targets do we need to meet? -- 7. Analyze : what needs to be learned? -- 8. Design : how should we teach it? -- 9. Develop : does our prototype match our design? -- 10. Implement : did the implementation meet business and instructional requirements? -- 11. If not us, who? If no now, when? -- Part 3. A DMAIC case study. 12. E-learning the Six Sigma way -- References -- Index -- About the author.
This book translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, it walks the reader through the highly effective and proven DMADD process.
0787985333 (alk. paper) 9780787985332
2006016673
Employees--Training of. Six sigma (Quality control standard)