TY - BOOK AU - Islam,Kaliym A. TI - Developing and measuring training the six sigma way: a business approach to training and development SN - 0787985333 (alk. paper) AV - HF5549.5.T7 I78 2006 U1 - 658.3/12404 22 PY - 2006/// CY - San Francisco PB - Pfeiffer KW - Employees KW - Training of KW - Six sigma (Quality control standard) N1 - "An Essential knowledge resource"--P. [4] of cover; Includes bibliographical references (p. 213-214) and index; Foreword / Edward A. Trolley -- Preface -- Acknowledgments -- Introduction -- Part 1. The background. 1. Why ISD has difficulty addressing business issues -- 2. What is Six Sigma? -- 3. Reasons for a Six Sigma methodology -- Part 2. DMADDI. 4. A DMADDI overview -- 5. Define : what are the business requirements? -- 6. Measure : what targets do we need to meet? -- 7. Analyze : what needs to be learned? -- 8. Design : how should we teach it? -- 9. Develop : does our prototype match our design? -- 10. Implement : did the implementation meet business and instructional requirements? -- 11. If not us, who? If no now, when? -- Part 3. A DMAIC case study. 12. E-learning the Six Sigma way -- References -- Index -- About the author N2 - This book translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, it walks the reader through the highly effective and proven DMADD process UR - http://catdir.loc.gov/catdir/toc/ecip0615/2006016673.html UR - http://catdir.loc.gov/catdir/enhancements/fy0741/2006016673-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0741/2006016673-d.html ER -