Baldwin, Timothy T.

Developing management skills : what great managers know and do / Timothy T. Baldwin, William H. Bommer, Robert S. Rubin. - Boston : McGraw-Hill/Irwin, c2008. - xxxiv, 411 p. : ill. ; 28 cm.

Includes bibliographical references (p. 369-382) and indexes.

INTRODUCTION: THE IMPORTANCE AND CHALLENGE OF LEARNING MANAGEMENT SKILLSI. PERSONAL SKILLSChapter 1: Personal EffectivenessChapter 2: CommunicationChapter 3: Problem Solving & EthicsII. INTERPERSONAL SKILLSChapter 4: MotivationChapter 5: Performance ManagementChapter 6: Power and InfluenceChapter 7: LeadershipIII. GROUP & ORGANIZATIONAL SKILLSChapter 8: Team Effectiveness & DiversityChapter 9: Conflict and NegotiationChapter 10: Making ChangeIV. CONCLUSION: BUILDING HIGH PERFORMANCE ORGANIZATIONS AND GREAT PLACES TO WORK.

9780072920109 (alk. paper) 0072920106 (alk. paper) 0071106286 (pbk.) 9780071106283 (pbk.) 9780077225957 0077225953

2006100869


Management--Study and teaching.

HD30.4 / .B355 2008

658.4/07124