TY - BOOK AU - Baldwin,Timothy T. AU - Bommer,William AU - Rubin,Robert S. TI - Developing management skills: what great managers know and do SN - 9780072920109 (alk. paper) AV - HD30.4 .B355 2008 U1 - 658.4/07124 22 PY - 2008/// CY - Boston PB - McGraw-Hill/Irwin KW - Management KW - Study and teaching N1 - Includes bibliographical references (p. 369-382) and indexes; INTRODUCTION: THE IMPORTANCE AND CHALLENGE OF LEARNING MANAGEMENT SKILLSI. PERSONAL SKILLSChapter 1: Personal EffectivenessChapter 2: CommunicationChapter 3: Problem Solving & EthicsII. INTERPERSONAL SKILLSChapter 4: MotivationChapter 5: Performance ManagementChapter 6: Power and InfluenceChapter 7: LeadershipIII. GROUP & ORGANIZATIONAL SKILLSChapter 8: Team Effectiveness & DiversityChapter 9: Conflict and NegotiationChapter 10: Making ChangeIV. CONCLUSION: BUILDING HIGH PERFORMANCE ORGANIZATIONS AND GREAT PLACES TO WORK UR - http://catdir.loc.gov/catdir/enhancements/fy0705/2006100869-d.html UR - http://catdir.loc.gov/catdir/enhancements/fy0705/2006100869-t.html ER -