TY - BOOK AU - Blundel,Richard AU - Ippolito,Kate TI - Effective organisational communication: perspectives, principles and practices SN - 9780273713753 (pbk. : alk. paper) AV - HF5718 .B584 2008 U1 - 658.4/5 22 PY - 2008/// CY - Harlow, England, New York PB - FT Prentice Hall KW - Business communication N1 - Includes bibliographical references and index; 1. Perspectives on communication --- Part I. Principles of communication --- 2. Breaking barriers: communication in practice --- 3. Using words: verbal communication --- 4. Making pictures: non-verbal communication --- 5. Developing arguments: persuasive communication --- 6. Establishing a dialogue: interactive communication --- 7. Making connections: organisational communication --- Part II. Communication in practice --- 8. Letters, e-mails and text messages --- 9. Reports, briefing papers and summaries --- 10. Advertisements, promotions, news releases and exhibitions --- 11. Interviews, questioning and listening --- 12. Presentations and audio-visual technologies --- 13. Meetings, teams and negotiations --- 14. Organisational communication in perspective N2 - "Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills."--Book cover UR - http://catdir.loc.gov/catdir/toc/ecip0813/2008011426.html ER -