TY - BOOK AU - Strauss,Judy AU - Frost,Raymond TI - E-marketing SN - 9780136154402 (alk. paper) AV - HF5415.1265 .S774 2009 U1 - 658.8/72 22 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Internet marketing N1 - Includes bibliographical references (p. 410-416) and index; Past, present, and future -- Strategic e-marketing and performance metrics -- The e-marketing plan -- A world of e-marketing opportunities -- Ethical and legal issues -- E-marketing research -- Consumer behavior online -- Segmentation and targeting strategies -- Differentiation and positioning strategies -- Product: the online offer -- Pricing: the online value -- The internet for distribution -- E-marketing communication tools -- Customer relationship management UR - http://catdir.loc.gov/catdir/toc/ecip0828/2008039965.html ER -