Thill, John V. <br/><br/>
Excellence in business communication / 
John V. Thill, Courtland L. Bovée. 
 - 9th ed., International ed. 
 - Harlow :  Pearson Education,  2010. 
 - 672 p. :   ill. ;   29 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780132171540 (pbk.) 0132171546 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>658.45