TY - BOOK AU - Robbins,Stephen P. AU - DeCenzo,David A. AU - Coulter,Mary K. TI - Fundamentals of management: essential concepts and applications SN - 9780135095188 (pbk) U1 - 658 22 PY - 2011/// CY - Upper Saddle River, N.J. PB - Pearson KW - Management KW - swd N1 - Previous ed.: Upper Saddle River, N.J.: Pearson Prentice Hall, 2008; Includes bibliographical references and index; Introduction: Managers and management -- The management environment -- Planning: Foundations of decision making -- Foundations of planning -- Organizing: Organizational structure and culture -- Managing human resources -- Managing change and innovation -- Leading: Foundations of individual behavior -- Understanding groups and managing work teams -- Motivating and rewarding employees -- Leadership and trust -- Communication and interpersonal skills -- Controlling: Foundations of control -- Operations management ER -