TY - BOOK AU - Gardenswartz,Lee TI - The global diversity desk reference: managing an international workforce SN - 0787967734 (hbk. : alk. paper) AV - HF5549.5.M5 G56 2003 U1 - 658.3/008 21 PY - 2003/// CY - San Francisco PB - Pfeiffer KW - Diversity in the workplace KW - Management KW - Multiculturalism KW - Intercultural communication KW - Personnel management KW - CD-ROMs N1 - Includes bibliographical references and index; Foundations of Global Diversity --; Beyond Diversity: What Is Culture? --; Diversity: An Evolving Concept --; Global Diversity as the Next Step --; Globalization and Diversity --; Answering Universal Problems--Differently --; Dimensions of Culture --; Values --; Three Cultures Model --; Developing Intercultural Sensitivity --; Cultural Costs --; Building a Business Case for Global Diversity --; Evolving Domestic Diversity Models --; Six Spheres of Inclusion Model --; The Stages of Globalization: Applying a Diversity Model --; Managing A Global Workforce --; Communicating Effectively Across Cultures --; Understanding the Cultural Underpinnings of Global Communication --; Dealing with Cultural Influences on Communication --; Dealing with Verbal and Nonverbal Aspects of Cross-Cultural Communication --; Judging the Effectiveness of Global Communication --; Using Interpreters in a Global Organization --; Using Translators Effectively --; Selecting Appropriate Communication Vehicles --; Communicating in Writing --; Planning and Leading Meetings --; Making Presentations --; Maximizing Global Teams and Work Groups for Higher Performance --; Awareness: Understanding the Nature and Impact of National Culture on the Team --; The Impact of Culture on Team Performance --; Challenges Surrounding National Culture --; Benefits of Managing Cross-Cultural Differences --; Creating a Framework for Developing High-Performance Teams --; Enhancing Task and Relationship Functions Through Technology --; Defining Team Leadership at All Levels of an Organization UR - http://catdir.loc.gov/catdir/toc/wiley031/2003004060.html UR - http://catdir.loc.gov/catdir/bios/wiley045/2003004060.html UR - http://catdir.loc.gov/catdir/description/wiley038/2003004060.html ER -