HBR guide to delivering effective feedback /
Harvard Business Review guide to delivery effective feedback
Harvard Business ReviewPress.
- 203 pages ; 23 cm.
Comprend des références bibliographiques et un index.
Giving effective feedback: the two types of feedback, defined -- Sometimes negative feedback is best / Giving feedback that sticks: prevent a fight-or-flight response / A better way to deliver bad news: take an open approach to your discussion / The set-up-to-fail syndrome: how bosses create their own poor preformers / How to give feedback that helps people grow: establish trust, then focus on improvement / Recognize good work in a meaningful way: tailor your rewards to the person and the effort / Delivering an effective performance review: five basic ruls for getting it right / Managing performance when it's hard to measure: focus on the individual, not a rating / Stop worrying about your employee's weaknesses: emphasize their strengths to help them grow / How to set and support employee goals: set your people up to succeed / When to grant a promotion or raise: first, make sure they can do the job they want / Tips for record keeping: track performance so reviews run smoothly -- How to help and underperformer: identify the problem and see if coaching can help / Delivering criticism to a defensive employee: stick to the facts / How to give star performers productive feedback: discuss performance, new frontiers, and aspirations / Prioritizing feedback-even when time is short: three ways to be more efficient / Navigating the choppy waters of cross-cultural feedback: make subtle shifts to adapt your approach / How to discuss performance with your team: let them do the talking first / Heidi Grant Halvorson -- Ed Batista -- Jean-Fran©ʹois Manzoni -- Jean-Fran©ʹois Manzoni and Jean-Lois Barsoux -- Monique Valcour -- Christina Bielaszka-Duvernay -- Rebecca Knight -- Jim Whitehurst -- Peter Bregman -- Amy Gallo -- Amy Gallo -- Amy Gallo -- Holly Weeks -- Amy Gallo -- Daisy Wademan Dowling -- Andy Molinsky -- Rebecca Knight. Section 1: Ongoing Feedback. -- Section 2: Formal Performance Appraisals. -- Section 3: Tough Topics. --
ISBN: 1633691640 9781633691643
LCCN: 2015047167
Subjects--Topical Terms: Employee retention. Employees--Rating of. Feedback (Psychology) Personnel management. Personnel--Direction. Personnel--Rétention. Personnel--Évaluation. Rétroaction (Psychologie) Employee retention. Employees--Rating of. Feedback (Psychology) Personnel management.
LC Class. No.: HF5549.5.R58 / H424 2016
Dewey Class. No.: 658.3/14