TY  - BOOK
ED  - Harvard Business Review Press,
TI  - HBR guide to delivering effective feedback
SN  - 1633691640
AV  - HF5549.5.R58 H424 2016
U1  - 658.3/14 23
PY  - 2016///]
CY  - Boston, Massachusetts
PB  - Harvard Business Review Press
KW  - Employee retention
KW  - Employees
KW  - Rating of
KW  - Feedback (Psychology)
KW  - Personnel management
KW  - Personnel
KW  - Direction
KW  - Rétention
KW  - Évaluation
KW  - Rétroaction (Psychologie)
KW  - fast
N1  - Comprend des références bibliographiques et un index; Section 1: Ongoing Feedback. --; Giving effective feedback: the two types of feedback, defined --; Sometimes negative feedback is best; Heidi Grant Halvorson --; Giving feedback that sticks: prevent a fight-or-flight response; Ed Batista --; A better way to deliver bad news: take an open approach to your discussion; Jean-Fran©ʹois Manzoni --; The set-up-to-fail syndrome: how bosses create their own poor preformers; Jean-Fran©ʹois Manzoni and Jean-Lois Barsoux --; How to give feedback that helps people grow: establish trust, then focus on improvement; Monique Valcour --; Recognize good work in a meaningful way: tailor your rewards to the person and the effort; Christina Bielaszka-Duvernay --; Section 2: Formal Performance Appraisals. --; Delivering an effective performance review: five basic ruls for getting it right; Rebecca Knight --; Managing performance when it's hard to measure: focus on the individual, not a rating; Jim Whitehurst --; Stop worrying about your employee's weaknesses: emphasize their strengths to help them grow; Peter Bregman --; How to set and support employee goals: set your people up to succeed; Amy Gallo --; When to grant a promotion or raise: first, make sure they can do the job they want; Amy Gallo --; Tips for record keeping: track performance so reviews run smoothly --; Section 3: Tough Topics. --; How to help and underperformer: identify the problem and see if coaching can help; Amy Gallo --; Delivering criticism to a defensive employee: stick to the facts; Holly Weeks --; How to give star performers productive feedback: discuss performance, new frontiers, and aspirations; Amy Gallo --; Prioritizing feedback-even when time is short: three ways to be more efficient; Daisy Wademan Dowling --; Navigating the choppy waters of cross-cultural feedback: make subtle shifts to adapt your approach; Andy Molinsky --; How to discuss performance with your team: let them do the talking first; Rebecca Knight
ER  -