Sherven, Judith, 1943- The heart of marketing : love your customers and they will love you back / Judith Sherven & Jim Sniechowski. - New York : Morgan James Pub., c2009. - xxx, 182 p. ; 23 cm. ISBN: 9781600375590 1600375596 Subjects--Topical Terms: Internet marketing. LC Class. No.: HF5415.126 / .S52 2009 Dewey Class. No.: 658.8/72