Silberman, Melvin L. How to bring out the better side of difficult people: particapant's workbook / Participant's workbook Melvin L. Silberman. - San Francisco, Calif. : Jossey-Bass, 2004. - 18 p.: ill. ; 28 cm. ISBN: 0787973580 (pbk.) 9780787973582 (pbk.) 0787973548 (pbk.) 9780787973544 (pbk.) Subjects--Topical Terms: Psychology, Industrial.Interpersonal relations. Dewey Class. No.: 650.13