TY  - BOOK
AU  - Silberman,Melvin L.
AU  - Hansburg,Freda
TI  - How to encourage constructive feedback from others: leader's guide 
T2  - 60 minute active training series
SN  - 0787973505 (pbk.)
AV  - HF5549.5.C6 S5548 2005 Lea
PY  - 2005///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Feedback (Psychology)
KW  - Communication in personnel management
N1  - Includes bibliographical references (p. 15)
ER  -