TY  - BOOK
AU  - Silberman,Melvin L.
AU  - Hansburg,Freda
TI  - How to encourage constructive feedback from others: participant's workbook 
T2  - 60-minute active training series
SN  - 0787973521 (pbk.)
U1  - 658.3125 22
PY  - 2005///
CY  - San Francisco
PB  - Pfeiffer
KW  - Feedback (Psychology)
KW  - Communication in personnel management
ER  -