TY  - BOOK
AU  - Ramsey,Robert D.
TI  - How to say the right thing every time: communicating well with students, staff, parents, and the public 
SN  - 0761945008 (alk. paper)
AV  - LB1033.5 .R36 2002
U1  - 371.102/2 21
PY  - 2002///
CY  - Thousand Oaks, Calif.
PB  - Corwin Press
KW  - Communication in education
KW  - Handbooks, manuals, etc
KW  - Oral communication
KW  - Interaction analysis in education
KW  - School administrators
N1  - Includes bibliographical references (p. 231-232); 1. The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them -- 2. How to Say the Right Thing to Students -- 3. How to Say the Right Thing to Parents -- 4. How to Say the Right Thing to Peers and Colleagues -- 5. How to Say the Right Thing to the General Public and the Media -- 6. How to Say the Right Thing in Special Situations -- 7. How to Say the Right Thing in Writing -- 8. How to Say the Right Thing With Gestures and Body Language -- Resource A. 101 Ways to Be a Better Communicator Starting Tomorrow Morning -- Resource B. What Others Say About Communication: Quips, Quotes, and Anecdotes -- Resource D. Self-Affirmations: How to Say the Right Thing to Yourself
UR  - http://catdir.loc.gov/catdir/enhancements/fy0658/2002002770-d.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0658/2002002770-t.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0734/2002002770-b.html
ER  -