TY - BOOK AU - Christensen,Clayton M. TI - The innovator's dilemma: when new technologies cause great firms to fail T2 - The management of innovation and change series SN - 0875845851 (alk. paper) AV - HD53 .C49 1997 U1 - 658 21 PY - 1997/// CY - Boston, Mass. PB - Harvard Business School Press KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - Includes bibliographical references and index; How can great firms fail? Insights from the hard disk drive industry -- Value networks and the impetus to innovate -- Disruptive technological change in the mechanical excavator industry -- What goes up, can't go down -- Give responsibility for disruptive technologies to organizations whose customers need them -- Match the size of the organization to the size of the market -- Discovering new and emerging markets -- Performance provided, market demand, and the product life cycle -- Managing disruptive technological change: a case study -- The dilemmas of innovation: a summary ER -