De Janasz, Suzanne C. <br/><br/>
Interpersonal skills in organizations / 
Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. 
 - 3rd ed. 
 - Boston :  McGraw-Hill Irwin,  c2009. 
 - xxii, 441 p.  :  ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. 
<br/><br/><label>ISBN: </label>9780073405018 (alk. paper) 0073405019 (alk. paper) 9780071263375 (internationded. : pbk.) 0071263373 (internationded. : pbk.) 
<br/><br/><label>LCCN: </label>2007051631 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational behavior.<br/>Psychology, Industrial.<br/>Interpersonal relations.
<br/><br/><label>LC Class. No.: </label>HD58.7  / .D415 2009 
<br/><br/><label>Dewey Class. No.: </label>158.7