TY - BOOK AU - Green,James H. TI - The Irwin handbook of telecommunications management SN - 0071370587 AV - TK5102.5 .G73 2001 U1 - 621.382 21 PY - 2001/// CY - New York PB - McGraw-Hill KW - Telecommunication systems KW - Management KW - Handbooks, manuals, etc KW - Business KW - Communication systems N1 - Includes bibliographical references (p. 861-862) and index; Principles of Telecommunications Management and Planning --; Introduction to Telecommunications Management --; The Job of Telecommunications Management --; The Telecommunications Act of 1996 --; Introduction to the Telecommunications Act --; Effects of the Telecommunications Act of 1996 --; Telecommunications Strategic Planning --; Strategic Telecommunications Planning --; Planning for New Technologies --; Current and Long-Range Planning --; Overview of the Problem-Solving Process --; The Telecommunications System Planning Process --; Fundamental Planning --; Documenting and Presenting the Plan --; Current Planning Techniques --; Feasibility Analysis --; Financial Evaluation Techniques --; Use of a Personal Computer in Feasibility Studies --; Feasibility Study: A Case History --; Selling the Plan to Higher Management --; Forecasting Telecommunications Services --; Why Forecast? --; Sources of Forecast Information --; Forecasting Methods --; Case History: Forecasting Call Center Workload Requirements --; Selecting Telecommunications Services and Equipment --; Developing Requirements and Specifications --; Developing Requirements and Specifications --; Developing Requirements: Sources of Information --; Types of Specifications --; Writing Requests for Proposals --; Purpose of an RFP --; When to Use an RFP --; Elements of an RFP --; How to Prepare an RFP --; Validating the RFP --; Alternatives to the RFP --; Evaluating Responses to Requests for Proposals --; Overview of the Product Selection Process --; Life-Cycle Analysis: A Case Study --; Technical Evaluation UR - http://catdir.loc.gov/catdir/bios/mh041/00050094.html UR - http://catdir.loc.gov/catdir/description/mh021/00050094.html UR - http://catdir.loc.gov/catdir/toc/mh021/00050094.html ER -