ISO 9000 quality systems handbook : using the standards as a framework for business improvement /
David Hoyle.
- 6th ed.
- Amsterdam ; Boston ; London : Butterworth-Heinemann, 2009.
- xii, 802 p. : ill. ; 24 cm.
Previous ed.: 2006.
Includes bibliographical references and index. Includes web resources.
pt. 1. Before you start -- pt. 2. Approaches to achieving, sustaining and improving quality -- pt. 3. Complying with ISO 9001 Section 4 requirements on quality management system development -- pt. 4. Complying with ISO 9001 Section 5 requirements on management responsibility -- pt. 5. Complying with ISO 9001 Section 6 requirements on resource management -- pt. 6. Complying with ISO 9001 Section 7 requirements on product realization -- pt. 7. Complying with ISO 9001 Section 8 requirements on measurement, analysis and improvement -- pt. 8. System assessment certification and continuing development.
9781856176842 (pbk.) 1856176843 (pbk.)
ISO 9000 Series Standards--Handbooks, manuals, etc.