TY - BOOK AU - Hoyle,David TI - ISO 9000 quality systems handbook: using the standards as a framework for business improvement SN - 9781856176842 (pbk.) AV - TS156 .H692 2009 U1 - 658.562 22 PY - 2009/// CY - Amsterdam, Boston, London PB - Butterworth-Heinemann KW - ISO 9000 Series Standards KW - Handbooks, manuals, etc N1 - Previous ed.: 2006; Includes bibliographical references and index; Includes web resources; pt. 1. Before you start -- pt. 2. Approaches to achieving, sustaining and improving quality -- pt. 3. Complying with ISO 9001 Section 4 requirements on quality management system development -- pt. 4. Complying with ISO 9001 Section 5 requirements on management responsibility -- pt. 5. Complying with ISO 9001 Section 6 requirements on resource management -- pt. 6. Complying with ISO 9001 Section 7 requirements on product realization -- pt. 7. Complying with ISO 9001 Section 8 requirements on measurement, analysis and improvement -- pt. 8. System assessment certification and continuing development ER -