Rossett, Allison. <br/><br/>
Job aids and performance support :  moving from knowledge in the classroom to knowledge everywhere / 
 Job aids & performance support 
Allison Rossett & Lisa Schafer. 
 - San Francisco, CA :  Pfeiffer,  c2007. 
 - xxiv, 216 p. :  ill. ;  25 cm. 
 - Pfeiffer essential resources for training and HR professionals .
 - Pfeiffer essential resources for training and HR professionals. .
<br/><br/> "An Essential knowledge resource"--P. [4] of cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Foreword / Gloria Gery -- Preface -- Chapter 1. Introduction -- Chapter 2. The when and where of performance support -- Chapter 3. Performance support yesterday and today -- Chapter 4. Planner and sidekick performance support -- Chapter 5. Examples of planner performance support -- Chapter 6. Examples of sidekick performance support -- Chapter 7. Getting started with performance support -- Chapter 8. The elements of effective performance support -- Chapter 9. Strategies for implementation -- Chapter 10. Into the future -- Index -- About the authors. 
<br/><br/><label>ISBN: </label>0787976210 9780787976217 
<br/><br/><label>LCCN: </label>2006023712 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees--Training of.<br/>Teaching--Aids and devices.
<br/><br/><label>LC Class. No.: </label>HF5549.5.T7  / R648 2007 
<br/><br/><label>Dewey Class. No.: </label>658.3/124