TY - BOOK AU - Bones,Chris AU - Hammersley,James TI - Leading digital strategy: driving business growth through effective e-commerce SN - 9780749473099 AV - HF5548.32 .B656 2015 U1 - 658.8/72 23 PY - 2015/// CY - London, United Kingdom, Philadelphia, PA PB - Kogan Page KW - Electronic commerce KW - Internet marketing KW - Strategic planning KW - fast KW - Digitalisierung KW - gnd KW - Electronic Commerce KW - Electronic Shopping KW - Handel KW - Online-Shop N1 - Includes bibliographical references and index; 21st-century markets -- Identifying the e-commerce opportunity -- Putting customers first -- The new marketing model -- The business of e-commerce -- The growth organization -- Leadership in change -- Digital leadership in practice -- The e-commerce leadership model N2 - As businesses continue to embrace digital tools and technologies to enhance customer engagement and develop digital channels, executives and leaders must understand the drivers of market success, the opportunities for change, and how enhanced leadership capabilities can help drive digital strategies. Digital Leadership explains what makes a digital operation successful and explores how to align organizational structure with wider goals and implement a customer-centric culture that supports multi-channel success. Covering the key digital trends affecting business today, it provides a practical leadership solution to the challenges that executives and leaders currently face in reaching customers through new channels.Including strategies and input from 300 senior executives from major companies, Digital Leadership gives readers the power to drive forward digital strategies and realize the lucrative opportunities for change ER -