Stein, Steven

Make your workplace great : the 7 keys to an emotionally intelligent organization / Steven J. Stein. - Mississauga, Ont. : J. Wiley & Sons Canada, c2007. - x, 314 p. : ill. ; 24 cm.

Includes bibliographical references (p. [271]-295) and index.

Changes in Society and Their Impact on Work -- What Keeps CEOs Up at Night? -- What Do We Really Know About Job Satisfaction and Productivity? -- Emotional Intelligence and Organizational Culture: A New relationship -- Selecting the Right People: Round Pegs in Round Holes -- Taking the Organization's Temperature -- Job Happiness: Don't Worry be Happy -- Compensation: Show Me the Money -- Work/Life Stress Management: I've Been Workin' Overtime -- Organizational Cohesiveness: We're All in This Together -- Supervisory Leadership: You're Not the Boss of Me -- Diversity and Anger Management: It's a Wide. Wide World -- Take This Job and Shove It -- Organizational Responsiveness: Big Brother Is Looking Out for You -- Putting It All Together - Organizationally. That Is -- Appendix: The Benchmark of Organizational Emotional Intelligence (BOEI).

9780470838303 0470838302

2007277689


Psychology, Industrial.
Emotional intelligence.
Personnel management.

HF5548.85 / .S693 2007 HD31 S84 2006

158.7