Make your workplace great : the 7 keys to an emotionally intelligent organization /
Steven J. Stein.
- Mississauga, Ont. : J. Wiley & Sons Canada, c2007.
- x, 314 p. : ill. ; 24 cm.
Includes bibliographical references (p. [271]-295) and index.
Changes in Society and Their Impact on Work -- What Keeps CEOs Up at Night? -- What Do We Really Know About Job Satisfaction and Productivity? -- Emotional Intelligence and Organizational Culture: A New relationship -- Selecting the Right People: Round Pegs in Round Holes -- Taking the Organization's Temperature -- Job Happiness: Don't Worry be Happy -- Compensation: Show Me the Money -- Work/Life Stress Management: I've Been Workin' Overtime -- Organizational Cohesiveness: We're All in This Together -- Supervisory Leadership: You're Not the Boss of Me -- Diversity and Anger Management: It's a Wide. Wide World -- Take This Job and Shove It -- Organizational Responsiveness: Big Brother Is Looking Out for You -- Putting It All Together - Organizationally. That Is -- Appendix: The Benchmark of Organizational Emotional Intelligence (BOEI).