TY - BOOK AU - Bateman,Thomas S. AU - Snell,Scott TI - Management SN - 9780078137235 (pbk.) AV - HD31 .B3694852 2011 PY - 2011/// CY - New York, N.Y. PB - McGraw-Hill/Irwin KW - Management N1 - Includes bibliographical references (p. 346-382) and index ER -