Management : a real world approach /
Andrew Ghillyer.
- Boston : McGraw Hill, c2009.
- xxx, 463 p. : ill. (chiefly col.) ; 26 cm.
Includes bibliographical references (p. 447-452) and index.
Foundations: What is management? ; A brief history of management ; Communication skills ; Decision-making skills -- Planning and leadership: Planning and strategic management ; Leadership and culture -- Organization and control: Organizing work ; Organizing structure ; Managing people ; Motivating people ; Exercising control ; Operations control -- The future of management: Contemporary issues ; Management in the 21st century.