Managing performance to maximize results.
- Boston, Mass. : Harvard Business School Press, c2007.
- vii, 183 p. ; 22 cm.
- The results-driven manager series .
- Results-driven manager series. .
Includes bibliographical references.
Maximizing Your Performance Management System -- Handling Excellent, Average, and Poor Performers -- Understanding the Power of Expectations -- Selecting Performance Metrics -- Leveraging 360-Degree Feedback.