Marketing : the core /
Roger A. Kerin, Steven W. Hartley, William Rudelius.
- 2nd ed.
- Boston, Mass. : McGraw-Hill/Irwin, c2007.
- xxxiii, 425, G5, cm16, CR2, I28 p. : ill. (chiefly col.), col. map ; 28 cm.
Includes bibliographical references (p. CN-CN16) and indexes.
Creating customer relationships and value through marketing -- Developing successful marketing and corporate strategies -- Scanning the marketing environment -- Ethics and social responsibility in marketing -- Consumer behavior -- Organizational markets and buyer behavior -- Reaching global markets -- Marketing research : from information to action -- Identifying market segments and targets -- Developing new products and services -- Managing products, services, and brands -- Pricing products and services -- Managing marketing channels and supply chains -- Retailing and wholesaling -- Integrated marketing communications and direct marketing -- Advertising, sales promotion, and public relations -- Personal selling and sales management -- Implementing interactive and multichannel marketing. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.