TY - BOOK AU - Tullis,Tom AU - Albert,Bill TI - Measuring the user experience: collecting, analyzing, and presenting usability metrics T2 - The Morgan Kaufmann series in interactive technologies SN - 9780123735584 (alk. paper) AV - QA76.9.U83 T95 2008 U1 - 303.48/34 22 PY - 2008/// CY - Amsterdam, Boston PB - Elsevier/Morgan Kaufmann KW - User interfaces (Computer systems) KW - Measurement KW - Technology assessment N1 - Includes bibliographical references and index N2 - "Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, Web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology."--BOOK JACKET UR - http://catdir.loc.gov/catdir/toc/ecip083/2007043050.html UR - http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016492615&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA ER -