TY - BOOK ED - Harvard Business School Publishing Corporation. TI - Negotiating outcomes: expert solutions to everyday challenges T2 - Pocket mentor series SN - 9781422114766 (pbk. : alk. paper) AV - HD58.6 .N335 2007 U1 - 658.4/052 22 PY - 2007/// CY - Boston, Mass. PB - Harvard Business School Press KW - Negotiation in business N1 - Includes bibliographical references (p. 101-102); Negotiating outcomes : the basics -- Types of negotiations -- Multiphase and multiparty negotiations -- Four key concepts -- Nine steps to a deal -- Negotiation tactics -- Barriers to agreement -- Cognitive traps -- The skills of effective negotiators -- Tips and tools -- Tools for negotiating outcomes -- Test yourself -- Frequently asked questions -- Key terms -- To learn more -- Sources for negotiating outcomes UR - http://catdir.loc.gov/catdir/toc/ecip078/2007000876.html ER -