Malhotra, Deepak, 1975-

Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle) / Deepak Malhotra, Harvard Business School. - First edition. - x, 212 pages : illustrations ; 24 cm

Includes bibliographical references and index.

Preface -- Introduction -- Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward -- Notes -- Index -- Acknowledgments -- About the author.

9781626566972 1626566976

Ingram Pub Services, Attn: Benton Tatum 1 Ingram Blvd, LA Vergne, TN, USA, 37086 SAN 631-8630

2015047030


Negotiation in business.
Negotiation.
Conflict management.
Conflict management.
Negotiation.
Negotiation in business.
Verhandlungstechnik

HD58.6 / .M356 2016

658.4/052