Negotiating, influencing and persuading /
Terry Gillen.
- London : Chartered Institute of Personnel and Development, 2008.
- xxii, 348 pages ; 31 cm.
- CIPD toolkit .
- CIPD toolkit. .
Loose leaves in ring binder. "Everything you need to design, deliver and evaluate"--Cover.
9781843981824 1843981823
Negotiation in business. Problem solving. Communication in management. Interpersonal communication.