TY - BOOK AU - Puder-York,Marilyn AU - Thompson,Andrea TI - The office survival guide: surefire techniques for dealing with challenging people and situations SN - 0071462031 (alk. paper) AV - HF5548.8 .P8185 2006 U1 - 650.1 22 PY - 2006/// CY - New York PB - McGraw-Hill KW - Psychology, Industrial KW - Interpersonal relations KW - Organizational behavior N1 - Includes index; About tigers and alley cats : workplace triggers, and how to name yours -- The difficult boss : how to soothe your superior and protect yourself -- Super-competitive peers : how to cope with a potential foe (and forget about sibling rivalry) -- The troubled or troublesome subordinate : how to coach a difficult assistant (and resist the urge to parent) -- New management : how to adapt to a shifting cast of characters -- New technology : how to face up to fears (and bite a necessary bullet) -- The highly politicized office : how to know when currying favor might be more important than proving your merit -- Confused directives : how to handle mixed signals from above -- Mission impossible : how to find middle-ground solutions (or recognize when you're being set up for the kill) -- The immoral, unethical, or illegal request : how to tell if you're right and they're wrong (or a little of both) -- The traumatic event : how to be an inspirational crisis manager (not an overreacting hero or an underreacting minimizer) -- Beyond today : survival strategies for staying sane while taming tigers at work N2 - "This insightful guide to office politics is a must-have for anyone who wants to survive--and thrive--in today's business world. Written by a corporate consultant and clinical psychologist who specializes in workplace behavior, it identifies the ten most common interpersonal problems that can make or break careers--and offers concrete strategies for dealing with them. The Office Survival Guide's two-step method shows how to respond in a variety of situations and adjust behavior for different personalities. It includes solutions for "managing up" to difficult bosses, "managing down" to troublesome subordinates, and "managing across" to problematic peers"--Publisher's description UR - http://catdir.loc.gov/catdir/toc/ecip0518/2005024629.html UR - http://catdir.loc.gov/catdir/enhancements/fy0623/2005024629-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0623/2005024629-d.html ER -