Operations and process management :  principles and practice for strategic impact / 
Nigel Slack ... [et al.]. 
 - 2nd ed. 
 - Harlow, England ;  New York :  Prentice Hall/Financial Times,  2009. 
 - xxiii, 541 p. :  col. ill. ;  28 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Preface 1. Operations and processes 2. Operations strategy 3. Supply network design 4. Process design 1 - Positioning 5. Process design 2 - Analysis 6. Product and service design processes 7. Supply chain management 8. Capacity management 9. Inventory management 10. Resource planning and control 11. Lean synchronization 12. Quality management 13. Improvement 14. Risk and resilience 15. Project management. 
<br/><br/><label>ISBN: </label>9780273718512 (book with cd) 0273718517 (book with cd) 
<br/><br/><label>LCCN: </label>2008039182 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Manufacturing processes.<br/>Process control.
<br/><br/><label>LC Class. No.: </label>TS183  / .O64 2009 
<br/><br/><label>Dewey Class. No.: </label>658.5