Organizational behavior : human behavior at work /
John W. Newstrom.
- Thirteenth ed.
- Boston : McGraw-Hill/Irwin, c2011.
- xxii, 554 p. : ill. ; 26 cm.
Includes bibliographical references (p. 552-537) and indexes.
The dynamics of people and organizations -- Models of organizational behavior -- Managing communications -- Social systems and organizational culture -- Motivation -- Appraising and rewarding performance -- Leadership -- Empowerment and participation -- Employee attitudes and their effects -- Issues between organizations and individuals -- Interpersonal behavior -- Informal and formal groups -- Teams and team building -- Managing change -- Stress and counseling -- Organizational behavior across cultures.
9780073381497 (pbk. : alk. paper) 0073381497 (pbk. : alk. paper) 9780071289481 (international ed. : pbk.) 0071289488 (international ed. : pbk.)