TY  - BOOK
AU  - Brockner,Joel
TI  - The process matters: engaging and equipping people for success 
SN  - 9780691165059
AV  - HD58 .8 B864p 2016 
U1  - 658.406 23
PY  - 2016///
CY  - Princeton
PB  - Princeton University Press
KW  - Changement organisationnel
KW  - Réingénierie organisationnelle
N1  - Comprend des réf. bibliogr; 1. Introduction -- 2. It's Only Fair -- 3. Making Change Happen: It's All (or at Least Largely) in the Process -- 4. Taking the Process Personally -- 5. For Ethicality, the Process Also Matters -- 6. A High-Quality Process: Easier Said Than Done -- Appendixes -- A. The Change Implementation Survey -- B. Scoring Guide for the Change Implementation Survey -- C. Measure of Regulatory Focus -- D. Measure of Work Regulatory Focus -- E. Measure of "Openers" -- F. Allport-Vernon-Lindzey Values -- G. Measure of Moral Identity -- H. Measure of Emotional Reappraisal
N2  - The author discusses how business managers can lead with input, consistency and accountability and still succeed in the results-oriented business world
ER  -