TY - BOOK AU - Gitlow,Howard S. AU - Gitlow,Howard S. TI - Quality management T2 - McGraw-Hill/Irwin series Operations and decision sciences SN - 9780071123389 AV - TS156 .T587 2005 U1 - 658.562015195 22 PY - 2005/// CY - Singapore PB - McGraw-Hill/Irwin KW - Quality control KW - Statistical methods N1 - Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995; Includes index ER -