TY  - BOOK
AU  - Peverelli,Roger
AU  - Feniks,Reggy de
TI  - Reinventing customer engagement: the next level of digital transformation for banks and insurers 
SN  - 9781907794490
AV  - HG173 .P49 2017
PY  - 2017///]
CY  - London
PB  - LID Publishing Limited
KW  - Financial services industry
KW  - Technological innovations
KW  - Marketing
KW  - Customer services
KW  - fast
N1  - Includes bibliographical references
ER  -