Stapenhurst, Tim. The benchmarking book : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst. - Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009. - xli, 454 p. : ill. ; 23 cm. Includes bibliographical references and index. ISBN: 9780750689052 (pbk.) 0750689056 (pbk.) Subjects--Topical Terms: Benchmarking (Management) LC Class. No.: HD62.15 / .S7366 2009 Dewey Class. No.: 658.4013