Stapenhurst, Tim.

The benchmarking book : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst. - Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009. - xli, 454 p. : ill. ; 23 cm.

Includes bibliographical references and index.

9780750689052 (pbk.) 0750689056 (pbk.)


Benchmarking (Management)

HD62.15 / .S7366 2009

658.4013