TY - BOOK AU - Pande,Peter S. TI - The Six Sigma leader: how top executives will prevail in the 21st century SN - 007145408X (alk. paper) AV - HD57.7 .P356 2007 U1 - 658.4/013 22 PY - 2007/// CY - New York PB - McGraw-Hill KW - Leadership KW - Organizational change KW - Organizational learning KW - Organizational effectiveness KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index; Introduction : a new standard for 21st-century leaders -- What is Six Sigma leadership? -- Change and constancy -- Certainty and doubt -- Speed and deliberateness -- Teamwork and independence -- Now, tomorrow, and next year -- Customer first ... and last -- Selling people, telling people -- Bringing Six Sigma leadership to life -- Afterword : life under Six Sigma leadership N2 - "The Six Sigma Leader offers compelling, instructive advice for improving your own flexibility and focus, achieving seemingly contradictory objectives, and overcoming the pitfalls that impede so many leaders and their organizations. A Six Sigma Leader is a model for the type of executive or manager anyone can aspire to be - regardless of whether your business "does" Six Sigma or not. The Six Sigma Leader offers insights that can be applied immediately to the current challenges and opportunities faced by you and your organization."--Jacket UR - http://catdir.loc.gov/catdir/toc/ecip0617/2006022750.html UR - http://catdir.loc.gov/catdir/enhancements/fy0664/2006022750-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0664/2006022750-d.html ER -