TY  - BOOK
AU  - Hargie,Owen
TI  - Skilled interpersonal communication: research, theory, and practice 
SN  - 9780415432030 (hbk.)
AV  - BF637.C45 H33 2011
U1  - 153.6 22
PY  - 2011///
CY  - London, New York
PB  - Routledge
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 477-575) and indexes
ER  -