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    Understanding other people : the five secrets to human behavior / Beverly D. Flaxington.

    By: Flaxington, Beverly DMaterial type: TextTextPublisher: United States : ATA Press, c2010Edition: 2nd edDescription: ix, 93 p. ; 23 cmISBN: 9780615272290 (pbk.); 0615272290 (pbk.)Subject(s): Interpersonal communication | Interpersonal relationsLOC classification: BF637.C45 | F53 2010
    Contents:
    Introduction -- Secret number one: It's all about me -- Secret number two: Our behavioral styles come between us -- Secret number three: Your values speak louder than you do -- Secret number four: Don't assume I know what you mean -- Secret number five: I'm okay; you are most definitely not okay -- Putting it all together: what to do next?
    Summary: Learn to increase your communication effectiveness, in order to deal effectively with the difficult people in your life. You can express yourself confidently, work effectively, and take charge of your own actions and reactions.
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    Item type Current library Call number Copy number Status Notes Date due Barcode
    Books Books Main Library
    		BF637 .C45 F53 2010 (Browse shelf (Opens below)) 1 Available STACKS 51952000128298

    "How to stop being frustrated by the actions of others and start taking charge of your own life--and reactions."

    Learn to increase your communication effectiveness, in order to deal effectively with the difficult people in your life. You can express yourself confidently, work effectively, and take charge of your own actions and reactions.

    Introduction -- Secret number one: It's all about me -- Secret number two: Our behavioral styles come between us -- Secret number three: Your values speak louder than you do -- Secret number four: Don't assume I know what you mean -- Secret number five: I'm okay; you are most definitely not okay -- Putting it all together: what to do next?

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