Effective organisational communication : perspectives, principles and practices / Richard Blundel, Kate Ippolito.
Material type:
Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HF5718 .B584 2008 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000093886 | |
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Main Library | HF5718 .B584 2008 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000071235 |
Includes bibliographical references and index.
1. Perspectives on communication --- Part I. Principles of communication --- 2. Breaking barriers: communication in practice --- 3. Using words: verbal communication --- 4. Making pictures: non-verbal communication --- 5. Developing arguments: persuasive communication --- 6. Establishing a dialogue: interactive communication --- 7. Making connections: organisational communication --- Part II. Communication in practice --- 8. Letters, e-mails and text messages --- 9. Reports, briefing papers and summaries --- 10. Advertisements, promotions, news releases and exhibitions --- 11. Interviews, questioning and listening --- 12. Presentations and audio-visual technologies --- 13. Meetings, teams and negotiations --- 14. Organisational communication in perspective.
"Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills."--Book cover.
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