Systems analysis & design fundamentals : a business process redesign approach / Ned Kock.
Material type:
TextPublisher: Thousand Oaks, Calif. : Sage Publications, c2007Description: xiii, 321 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 1412905850; 9781412905855Other title: Systems analysis and design fundamentalsSubject(s): Information technology -- Management | Management information systems | System analysis | System designDDC classification: 658.4/038011 LOC classification: HD30.213 | .K644 2007Online resources: Table of contents | Publisher description | Contributor biographical information | Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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Female Library | HD30.213 .K644 2007 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000118046 | |
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Main Library | HD30.213 .K644 2007 (Browse shelf (Opens below)) | 1 | Available | STACKS | 51952000144878 |
Includes bibliographical references (p. 299-311) and index.
1. Introduction -- Case : the FBI's virtual case file -- 2. Data, information, and knowledge flow in business processes -- 3. Return on investment in technology -- Case : DoD's software procurement from CSC -- 4. The past, present, and future of business process redesign -- 5. Business process modeling approaches and diagrams -- Case : IBM Global Financing's credit issuance process -- 6. Selecting a target for successful business process redesign -- 7. Representing information and knowledge in business processes -- 8. Redesigning business processes -- Case : Investars, Inc.'s outsourcing of programming to Belarus -- 9. Using IT to enable new process designs -- 10. Redesigning Little Italy restaurants -- Case : Denver International Airport's baggage handling system -- 11. Database design concepts and issues -- 12. Object-oriented design concepts and issues -- 13. Business process automation with ASP -- 14. Conclusion.
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