How to say the right thing every time : communicating well with students, staff, parents, and the public / Robert D. Ramsey.

By: Ramsey, Robert DMaterial type: TextTextPublisher: Thousand Oaks, Calif. : Corwin Press, c2002Description: xiii, 234 p. ; 24 cmISBN: 0761945008 (alk. paper); 9780761945000 (alk. paper); 0761945016 (pbk.); 9780761945017 (pbk.)Subject(s): Communication in education -- Handbooks, manuals, etc | Oral communication -- Handbooks, manuals, etc | Interaction analysis in education -- Handbooks, manuals, etc | School administrators -- Handbooks, manuals, etcDDC classification: 371.102/2 LOC classification: LB1033.5 | .R36 2002Online resources: Publisher description | Table of contents only | Contributor biographical information
Contents:
1. The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them -- 2. How to Say the Right Thing to Students -- 3. How to Say the Right Thing to Parents -- 4. How to Say the Right Thing to Peers and Colleagues -- 5. How to Say the Right Thing to the General Public and the Media -- 6. How to Say the Right Thing in Special Situations -- 7. How to Say the Right Thing in Writing -- 8. How to Say the Right Thing With Gestures and Body Language -- Resource A. 101 Ways to Be a Better Communicator Starting Tomorrow Morning -- Resource B. What Others Say About Communication: Quips, Quotes, and Anecdotes -- Resource D. Self-Affirmations: How to Say the Right Thing to Yourself.
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Item type Current library Call number Copy number Status Notes Date due Barcode
Books Books Female Library
LB1033.5 .R36 2002 (Browse shelf (Opens below)) 1 Available STACKS 51952000106982
Books Books Main Library
LB1033.5 .R36 2002 (Browse shelf (Opens below)) 1 Available STACKS 51952000135234

Includes bibliographical references (p. 231-232).

1. The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them -- 2. How to Say the Right Thing to Students -- 3. How to Say the Right Thing to Parents -- 4. How to Say the Right Thing to Peers and Colleagues -- 5. How to Say the Right Thing to the General Public and the Media -- 6. How to Say the Right Thing in Special Situations -- 7. How to Say the Right Thing in Writing -- 8. How to Say the Right Thing With Gestures and Body Language -- Resource A. 101 Ways to Be a Better Communicator Starting Tomorrow Morning -- Resource B. What Others Say About Communication: Quips, Quotes, and Anecdotes -- Resource D. Self-Affirmations: How to Say the Right Thing to Yourself.

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