000			01742cam a2200325 a 4500
001			u4260
003			SA-PMU
005			20210418124913.0
008			090511s2010 nyua b 001 0 eng
010			_a 2009016499
040			_aDLC _cDLC _dYDX _dUKM _dOQ@ _dMOF _dYDXCP
020			_a9780073381510 (alk. paper)
020			_a0073381519 (alk. paper)
020			_a9780071220453 (pbk., intl ed.)
020			_a0071220453 (pbk., intl. ed.)
035			_a(OCoLC)320803032 _z(OCoLC)436107808
050	0	0	_aHF5549.12 _b.C42 2010
082	0	0	_a658.3/02 _222
100	1		_aCerto, Samuel C.
245	1	0	_aSupervision : _bconcepts and skill-building / _cSamuel C. Certo.
250			_a7th ed.
260			_aNew York : _bMcGraw-Hill Irwin, _cc2010.
300			_axxviii, 584 p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references and index.
505	0		_aPart one: What is a supervisor?: Modern supervision: concepts and skills -- Part two: Modern supervision challenges: Ensuring quality and productivity -- Groups, teams, and powerful meetings -- Corporate social responsibility and ethics -- Managing diversity -- Part three: Functions of the supervisor: Reaching goals: plans and controls -- Organizing and authority -- The supervisor as leader -- Problem solving, decision making, and creativity -- Part four: Skills of the supervisor: Communication -- Motivating employees -- Problem employees: counseling and discipline -- Managing time and stress -- Managing conflict and change -- Part five: Supervision and human resources: Selecting employees -- Providing orientation and training -- Appraising performance.
650		0	_aSupervision of employees.
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1 2
999			_c10306 _d10306