000			01513cam a2200313Ia 4500
001			u5772
003			SA-PMU
005			20210418125024.0
008			100430s2010 xxu 000 0 eng
040			_aBCN _cBCN _dILC
020			_a9780615272290 (pbk.)
020			_a0615272290 (pbk.)
035			_a(OCoLC)610208610
050			_aBF637.C45 _bF53 2010
092			_a158.26 _bFLAX
100	1		_aFlaxington, Beverly D.
245	1	0	_aUnderstanding other people : _bthe five secrets to human behavior / _cBeverly D. Flaxington.
250			_a2nd ed.
260			_aUnited States : _bATA Press, _cc2010.
300			_aix, 93 p. ; _c23 cm.
500			_a"How to stop being frustrated by the actions of others and start taking charge of your own life--and reactions."
520			_aLearn to increase your communication effectiveness, in order to deal effectively with the difficult people in your life. You can express yourself confidently, work effectively, and take charge of your own actions and reactions.
505	0		_aIntroduction -- Secret number one: It's all about me -- Secret number two: Our behavioral styles come between us -- Secret number three: Your values speak louder than you do -- Secret number four: Don't assume I know what you mean -- Secret number five: I'm okay; you are most definitely not okay -- Putting it all together: what to do next?
650		0	_aInterpersonal communication.
650		0	_aInterpersonal relations.
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1
999			_c10947 _d10947