000			03164cam a22003614a 4500
001			u5898
003			SA-PMU
005			20210418125114.0
008			080612s2009 nju b 001 0 eng
010			_a 2008024346
040			_aDLC _beng _cDLC _dBTCTA _dBAKER _dYDXCP _dC#P _dBWX _dIXA _dKUT _dB2A _dCQU _dVP@ _dMUQ _dCDX _dFER _dOCLCQ _dA7U _dBDX
020			_a9780137142347
020			_a013714234X (hardback : alk. paper)
035			_a(OCoLC)232001954
050	0	0	_aHD58.9 _b.P38 2009
082	0	0	_a658.8/343 _222
100	1		_aPatnaik, Dev, _d1970-
245	1	0	_aWired to care : _bhow companies prosper when they create widespread empathy / _cDev Patnaik with Peter Mortensen.
260			_aUpper Saddle River, N.J. : _bFT Press, _cc2009.
300			_axi, 251 p. ; _c21 cm.
505	0		_aIntroduction -- The map is not the territory -- The way things used to be -- The power of affinity -- Walking in someone else's shoes -- Empathy that lasts -- Open all the windows -- Reframe how you see the world -- We are them and they are us -- The golden rule -- The hidden payoff.
504			_aIncludes bibliographical references (p. 223-236) and index.
520	1		_a"In this book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what s going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn't take off right away. People are Wired to Care, and many of the world s best organizations are, too." "In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carvill, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information." "Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that He ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work."--BOOK JACKET.
650		0	_aOrganizational effectiveness.
650		0	_aEmpathy.
650		0	_aInterpersonal relations.
650		0	_aSuccess in business _xPsychological aspects.
700	1		_aMortensen, Peter, _d1981-
856	4	1	_3Table of contents only _uhttp://catdir.loc.gov/catdir/toc/ecip0820/2008024346.html
942			_cBOOK
994			_aZ0 _bSUPMU
596			_a1 2
999			_c11377 _d11377